Home/ Missed Call Text-Back for Contractors
For Trade Owner-Operators

Text back missed calls
before they dial the next guy.

The moment a contractor misses a call, JobLock fires an automatic text in seconds — keeping the lead warm and the door open while you're still on the job.

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85%
of callers don't leave a voicemail and don't call back
< 2 min
average time before a missed-call lead dials your competitor
30 sec
JobLock text-back fires in 30 seconds — before they move on
The Problem

Contractors lose jobs every day to a 2-minute window

You're on a job. The phone rings. You can't answer. By the time you check — 30 minutes later, 3 hours later — the lead is gone. Not because they didn't want to hire you. Because someone else responded first.

Voicemail is a dead end

85% of people who reach voicemail hang up without leaving a message. They don't call back. They scroll to the next contractor in Google Maps and dial again.

Speed wins the job

The average lead decision takes under 2 minutes after the first missed call. Contractors who respond in that window get the job. Contractors who call back an hour later get "we already found someone."

Emergency jobs are the highest stakes

Burst pipe, no AC in summer, electrical before an event — these callers are calling 3–4 numbers fast. The first contractor to respond wins. If you're not first, you're not in the running.

The Solution

Text back in 30 seconds. Keep the lead warm.

The moment you miss a call, JobLock fires an automatic text from your business number — fast enough to catch the caller before they dial down the list.

The text opens a conversation. The caller replies. You get the lead in your dashboard. When you're free from the job, you call back informed — not playing voicemail phone tag at end of day.

And if they call back before you do, the AI voice agent answers, collects the full intake, and texts you the details in under 60 seconds.

✓ Text fires in under 30 seconds of the missed call
✓ Sends from your business name — not an unknown number
✓ Opens a two-way SMS conversation you can reply from the dashboard
✓ AI voice backup if they call back before you do
✓ Every lead logged — status, source, thread history

What the caller sees — instantly

Missed Call — Textback Fired

30 seconds
Text sent to caller "Hi, this is Apex Plumbing — we just missed your call and will get back to you shortly. Can you let us know what you need help with?"
Caller replied "Pipe burst under kitchen sink, water all over the floor"
Lead in Dashboard
Lead open
How It Works

Miss the call. Keep the lead.

1

Call comes in, you can't answer

You're under a sink, on a roof, talking to another customer. Your phone rings and goes unanswered.

2

Text-back fires in 30 seconds

JobLock automatically sends a personalized text from your business name before the caller even puts their phone down and starts dialing the next contractor.

3

Lead sits in your dashboard, ready for callback

The caller replies with what they need. You see it in your dashboard with full context. You call back informed — and the job is still yours to win.

Features

Text-back plus everything you need to close the job

Textback is the trigger. The full JobLock platform turns that trigger into a closed job.

Instant Missed-Call Text-Back

Fires within 30 seconds of every missed call — from your business name, into a real SMS conversation.

AI Voice Backup

If the caller dials back before you do, the AI answers, collects full intake, and texts you the lead in 60 seconds.

Lead Dashboard

Every lead — status, source, SMS thread, job description. Reply by text from the dashboard without giving out your personal cell.

Follow-Up Reminders

Stale leads don't slip through. Automatic follow-up SMS after 24–48 hours on leads with no response.

Pro

Review Request SMS

After the job is done, automatically ask for a Google review. More reviews = more inbound calls from local search.

Pro

Appointment Reminders

Day-before and 2-hour-before SMS reminders cut no-shows and wasted drive time on booked jobs.

Pricing

Textback included on every plan — starting at $79/mo

One recovered job covers months of coverage. The math isn't close.

Starter
$79/mo

Textback + 50 AI voice minutes + instant lead SMS + dashboard. Everything you need to stop losing jobs to voicemail.

  • Missed-call textback
  • 50 AI voice minutes included
  • Instant SMS with every AI lead
  • Web lead form + chat widget
  • Lead dashboard
  • Caller confirmation SMS
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Most Popular
Pro
$179/mo

Add reputation and visibility tools that compound your inbound leads over time.

  • Everything in Starter
  • 150 AI voice minutes included
  • Google Business Profile setup
  • 40+ directory listings
  • Review request SMS
  • Appointment reminders
  • Monthly ROI report
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Business
$329/mo

Multiple tracking numbers and a custom AI script — for growing operations.

  • Everything in Pro
  • 350 AI voice minutes included
  • Up to 2 tracking numbers
  • Custom AI voice script
  • Monthly strategy call
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FAQ

Questions about missed call text-back

What does the text-back message actually say? +
It fires from your business number with a message like: "Hi, this is [Your Business Name] — we just missed your call and will get back to you shortly. Can you let us know what you need help with?" Short, personal, and it opens a real SMS conversation — not a robotic autoresponder blast.
How fast does it fire? +
Under 30 seconds in most cases. The window before a missed-call lead moves on is under 2 minutes — so speed is the whole point. JobLock fires while the caller is still looking at your missed call notification.
Do I need a separate phone number for JobLock? +
JobLock gives you a dedicated number you put on your website, Google Business Profile, ads, and listings. It rings your cell first. If you miss it, text-back and AI voice back both activate. Most owners make it their main business line.
Is text-back included in all plans? +
Yes. Missed-call text-back is included on every plan starting at $79/month. The Starter plan includes text-back plus 50 AI voice minutes. Pro and Business plans add more AI capacity, reputation tools, and GBP setup.
What's the difference between text-back and the AI answering service? +
Text-back fires an SMS the moment you miss a call — it keeps the lead warm and opens a conversation without requiring the caller to do anything on a second ring. The AI voice service goes further: it actually answers the call with a live AI agent, collects full intake (name, job, address, urgency) in a natural conversation, and texts you structured lead details in under 60 seconds. JobLock includes both — text-back fires immediately on the miss, AI voice answers if they call back.

Stop losing jobs to the 2-minute window.

JobLock fires an automatic text within 30 seconds of every missed call — keeping the lead open while you finish the job you're on. Start your free trial today.

Start 14-Day Free Trial → Talk to Nathan

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