Is text-back the Starter plan?

No. Starter is ring-first JobLock Catch with 50 AI voice minutes, an owner-complete lead SMS, and a dashboard. The short caller text is reserved for times when AI cannot run.

Does JobLock handle HVAC seasonal call spikes?

JobLock can answer simultaneous missed calls, subject to the AI voice and routed-minute allowances in the selected plan. It does not promise unlimited text-back or silent overage.

For HVAC Owner-Operators

AC out in July?
Don't lose that call.

JobLock rings your cell first. If you miss it, AI collects the caller's name, callback number, and HVAC service need, then texts those essentials to you.

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required fields: name, callback number, service need

1st

your cell rings before AI handles a miss

24/7

AI missed-call coverage, within plan allowances

The Problem

HVAC emergencies create a 2-minute decision window

No AC in August heat. No heat on a January night. These aren't callers who can wait — they're calling every HVAC company on Google Maps until someone responds. The window to stay in the running is under 2 minutes.

HVAC callers move fast

When it's 95°F inside and the AC is dead, the customer dials 3–4 HVAC companies in sequence. Whoever responds first gets scheduled. You can't be first if you can't reply.

Seasonal spikes bury your phone

First hot week of summer. First cold snap of fall. Call volume doubles in 48 hours. More calls means more missed calls — and more leads your competitors pick up while you're running from job to job.

Emergency HVAC jobs are $500–$3,000+

AC replacement, heat pump failure, furnace repair — these aren't routine maintenance calls. The job on the other end of that missed call could be your biggest invoice of the week.

The Solution

AI answers the HVAC miss. You get the essentials.

The moment you miss an HVAC call, JobLock's AI answers as your business and works toward an owner-complete intake.

A complete Catch gives you the caller's name, callback number, and service need by SMS. Address and urgency are enrichment when offered.

✓ Dedicated JobLock number rings your cell first

✓ AI answers using your approved business identity

✓ Complete Catch requires name, callback number, and service need

✓ AI-down fallback does not ask the caller to repeat intake by text

✓ Every lead logged with status and thread history

What the HVAC owner receives

Owner-Complete Catch

SMS

Required detailsMarcus W. · (919) 555-0247 · AC stopped working

Enrichment offeredHouse at 89°F · two small children

How It Works

Miss the HVAC call. Keep the lead.

HVAC call comes in during a job

You're running a diagnostic, connecting a condenser, or finishing ductwork. The phone rings and you can't answer.

AI answers the missed call

JobLock collects the three details required for an owner-ready HVAC lead.

Owner receives the Catch

The essentials arrive by SMS and the dashboard keeps the record. You decide when and how to follow up.

Pricing

Every plan starts with JobLock Catch — from $79/mo

Starter includes ring-first Catch, 50 AI voice minutes, owner SMS, and the lead dashboard.

Starter

$79/mo

Ring-first Catch + 50 AI voice minutes + owner lead SMS + dashboard.

AI Catch on missed calls
50 AI voice minutes
Owner-complete lead SMS
Lead dashboard
Dedicated JobLock number

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Questions from HVAC techs

What happens on a normal HVAC missed call? +

The dedicated JobLock number rings your cell first. If you miss it, AI answers and works toward the caller's name, callback number, and service need.

What happens when JobLock AI cannot run? +

The caller receives a short transactional missed-call message with no questionnaire, and you receive a separate AI-down alert.

Does it handle the seasonal call spike in summer and winter? +

JobLock can answer simultaneous missed calls, subject to the AI voice and routed-minute allowances in your plan. There is no silent overage.

Does this work with my existing HVAC business number? +

JobLock gives you a dedicated number to publish for new leads. It rings your cell first; AI handles the miss. Your personal number can remain private.

Is text-back the base plan? +

No. Starter is ring-first Catch with 50 AI voice minutes, owner-complete lead SMS, and a dashboard. The short caller text is reserved for times when AI cannot run.

AC out in July?Don't lose that call.